The Living Center


To provide a caring, compassionate and quality focused living environment and ensure the physical, mental and social well-being of our residents while enabling them to maximize their independence. We will strive to maintain fiscal responsibility and make use of educational and research opportunities to further enrich the health and well-being of our residents.


Our Vision

  • To be recognized as a center of excellence for rehabilitation.
  • To be the primary provider of skilled nursing and rehabilitation services within the University of Rochester Medical Center’s system.
  • To be recognized as the employer of choice amongst long-term care facilities in the area.
  • To be an integral part of the dementia care continuum of The Highlands at Pittsford community.
  • To recruit, retain and maintain a highly qualified and well-trained staff, committed to the values of our facility.

Our Values

In sustaining our mission and progressing toward our vision, The Highlands Living Center is guided by a common set of values that direct our endeavors.


The Living Center is an affiliate of UR Medicine — a special kind of medicine — backed by the research and rigor of the University of Rochester.

You can find UR Medicine hospitals throughout the Finger Lakes and Southern Tier regions, including:

  • Strong Memorial Hospital
  • Highland Hospital
  • F.F. Thompson Hospital
  • Noyes Memorial Hospital
  • Jones Memorial Hospital
  • St. James Hospital

UR Medicine has over 1,000 specialists from every area of medicine and is home to nationally renowned clinical care, including Upstate New York’s only Cardiac and Liver Transplant programs, the DelMonte Institute for Neuroscience and Golisano Children’s Hospital. It is also home to the Wilmot Cancer Institute, Upstate’s premier cancer center providing comprehensive cancer care with expertise in precision medicine, complex cancers and clinical trials.

With a solid reputation for quality, Strong Memorial Hospital is recognized as the #1 hospital in the region by U.S. News & World Report, and is designated by the New York State Department of Health as a Level One Regional Trauma and Burn Center.

Approximately 3,000 people are dedicated to scientific research at the University of Rochester Medical Center (URMC), studying common and rare illnesses, from cancer and heart disease to Parkinson’s and pandemic influenza. These efforts have led to therapies that have saved countless lives and have improved human health locally, in the region and across the globe.

For a complete list of all programs and services, please visit

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