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Coronavirus Information and Updates
The Highlands Living Center

December 30, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members.

These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

December 7, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. These new staff positives do not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie,
Director of Recreation

November 11, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie,
Director of Recreation

November 7, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff member test positive for COVID-19. These staff members will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

November 3, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are cleared to return. Two additional residents have also tested positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

October 27, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are cleared to return. Eight additional residents have also tested positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

October 21, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are cleared to return. One additional resident has also tested positive for COVID-19. This resident is in isolation and communication has occurred with their family. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

October 18, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

October 13, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

October 12, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff member test positive for COVID-19. These staff members will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

October 10, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one resident test positive for COVID-19. This resident is in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

October 7, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website.  Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

September 7, 2022

Dear Residents, Family, and Friends,

 We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive do not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID- 19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation 

September 2, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one staff member test positive for COVID-19. This staff member will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

August 9, 2022

Dear Residents, Family, and Friends,

 We are reaching out to update you on COVID-19 in our building. We had two additional residents and one additional staff member test positive for COVID-19. These residents are in isolation and communication has occurred with their family. This staff member will remain out of work until they are fully recovered and cleared to return. These new positives do not impact visitation. Visitation is still permitted. Visitors entering the first floor unit are strongly encouraged to wear full PPE and must visit in the resident’s room. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members.

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

August 8, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. This new positive does not impact visitation. Visitation is still permitted. Visitors entering the first floor unit are strongly encouraged to wear full PPE and must visit in the resident’s room. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members.

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

August 5, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members and one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. These staff members will remain out of work until they are fully recovered and cleared to return. These new positives do not impact visitation. Visitation is still permitted. Visitors entering the first floor unit are strongly encouraged to wear full PPE and must visit in the resident’s room. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members.

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

August 3, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had three additional residents and one additional staff member test positive for COVID-19. These residents are in isolation and communication has occurred with their families. The staff member will remain out of work until they are cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

August 1, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. Visitation is still permitted. Visitors entering the first floor unit are strongly encouraged to wear full PPE and must visit in the resident’s room. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 31, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. Visitation is still permitted. Visitors entering the first floor unit are strongly encouraged to wear full PPE and must visit in the resident’s room. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 29, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had six additional residents and one additional staff member test positive for COVID-19. These residents are in isolation and communication has occurred with their families. The staff member will remain out of work until they are cleared to return. We have placed the first floor on quarantine. This means communal dining and activities are paused and residents are encouraged to stay in their rooms. The recreation team will continue to provide one on one activities. Visitation is still permitted. Visitors entering the first floor unit are strongly encouraged to wear full PPE and must visit in the resident’s room. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include: 

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 28, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. Out of an abundance of caution, we are placing the left side of the first floor on quarantine, meaning all rooms to your left when you enter the unit. The recreation team will be doing in room and one on one activities. Staff is wearing full PPE when working on that side of the unit. Visitation is still permitted. Visitors entering the left side of the first floor are encouraged to wear full PPE. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents, visitors, and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 27, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 18, 2022

Dear Residents, Family, and Friends,

 We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include: 

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 11, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

July 2, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. These new staff positives do not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

June 24, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

June 10, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

June 3, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

May 28, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

May 24, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

May 20, 2022

Dear Residents, Family, and Friends,

 We are reaching out to update you on COVID-19 in our building. We had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include: 

  • Screening staff members and visitors before they enter the facility 
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

 We will continue to update you on COVID-19 via email and automatic phone calls.

Sincerely,

Debbie Lillie
Director of Recreation

May 19, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

May 17, 2022

Dear Residents, Family, and Friends,

These staff We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Debbie Lillie
Director of Recreation

May 11, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We also had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

May 8, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. Visitation is not impacted at this time. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Testing all visitors prior to entering the units to visit
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

May 7, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

May 4, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. One additional staff member has also tested positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. Visitation is not impacted at this time. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Testing all visitors prior to entering the units to visit
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

May 2, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on CO VID-19 in our building. We have had two residents and three staff members test positive for COVID-19. These residents are in isolation and communication has occurred with their families. These staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19. We continue to closely monitor all residents for signs and symptoms of COVID-19. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 29, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. Visitation is not impacted at this time. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Testing all visitors prior to entering the units to visit
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 27, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. We have also had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 23, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff members test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 22, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. These new staff positives do not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 17, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 15, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had three additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. These new staff positives do not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 13, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. Visitation is not impacted at this time. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

April 7, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. This new staff positive does not impact visitation. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

February 11, 2022

Dear Residents, Family, and Friends,

We hope this letter finds you well. In response to the ongoing COVID-19 pandemic, New York State has deployed the National Guard to nursing homes and hospitals across the state. The Highlands Living Center has accepted this offer of assistance and is fortunate to receive assistance from six National Guard members, who arrived for orientation on Feb. 11.

They are non-clinical professionals, so they will not be providing direct resident care. They will provide valuable assistance in non-clinical departments such as culinary, recreation, and facilities. A National Guard sergeant assigns and oversees their work tasks. Each National Guard member will partner with one of our staff members while on duty.

The National Guard members will be with us through at least March 15. We are grateful for this support and assistance and look forward to welcoming these men and women while they are in our community. As always, please feel free to reach out with any questions.

Sincerely,

Sam Busari, LNHA
Administrator
The Highlands Living Center

February 10, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

February 1, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 31, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Testing all visitors prior to entering the units to visit
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 27, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their family. We continue to closely monitor all residents for signs and symptoms of COVID-19. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 26, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional staff member test positive for COVID-19. This staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 23, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 21, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had two additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 18, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We have also had one additional resident test positive for COVID-19. This resident is in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 16, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. We have also had three additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 14, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had two additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 13, 2022

Dear Residents, Family, and Friends,

We strive to keep our residents, their families, and loved ones up to date on our building’s response to the COVID-19 pandemic. New York State has recently made two changes to the rules around Nursing Home Visitation in response to the Omicron variant. Firstly, we are now required to verify proof of a negative COVID-19 test for all visitors. We are implementing this requirement on Friday, January 141h New York State State has provided us with rapid COVID-19 tests. We will provide a test to each visitor when they arrive to visit. The visitor will self-administer the test which takes about 15 minutes, instructions will be provided. At this time, we will not be accepting results from “at home” COVID-19 rapid tests, which were conducted outside the building. We can accept PCR test results, conducted outside the building, as proof of a negative test. For PCR test results the sample collection date must be within two days of the visit. At this time, we are asking visitors to test before every visit. Secondly, visitors will be required to wear a non-surgical paper mask, not a cloth mask, while visiting. We will continue to have non-surgical paper masks available for all visitors. The Highlands Living Center will also continue to require visitors to wear a face shield while in the building. The goal of these new measures is to reduce the risk of spreading COVID-19 to our residents. It is important to note, no test for COVID-19 is 100% accurate. The best way to protect ourselves and residents is through wearing a mask and face shield, hand hygiene, and social distancing. Thank you for helping us prevent the spread of COVID-19 in our building.

I am also required to inform you, per Federal regulations, that two additional staff members have tested positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19, and test when indicated.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 12, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had one additional staff member test positive for COVID-19. This staff member will remain out of work until they are fully recovered and cleared to return. We have also had three additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19. Second-floor remains on quarantine and we will continue to test residents as indicated. Visitation is not impacted at this time. We continue to require second-floor visitors to wear a gown and gloves, as well as a mask and face shield, while on the unit visiting. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 9, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. Three additional staff members have tested positive for COVID-19 since our last letter. These staff members will remain out of work until they are fully recovered and cleared to return. We continue to closely monitor all residents for signs and symptoms of COVID-19. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 7, 2022

Dear Residents, Family, and Friends,

As promised, we are reaching out to update you on COVID-19 in our building. We have had four additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We have also had five additional residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19. The second-floor remains on quarantine and we will continue to test residents as indicated. Visitation availability is not impacted at this time. Second-floor visitors will need to wear a gown and gloves, as well as a mask and face shield, while on the unit visiting. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 6, 2022

Dear Residents, Family, and Friends,

We are reaching out to update you on COVID-19 in our building. We have had four additional staff members test positive for COVID-19. These staff members will remain out of work until they are fully recovered and cleared to return. We have also had two residents test positive for COVID-19. These residents are in isolation and communication has occurred with their families. We continue to closely monitor all residents for signs and symptoms of COVID-19. As a precaution, we are placing all second-floor residents on quarantine and will test as indicated. Visitation is not impacted at this time. Second-floor visitors will need to wear a gown and gloves, as well as a mask and face shield, while on the unit visiting. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 4, 2022

Dear Residents, Family, and Friends,

I am writing to let you know that five additional staff members have tested positive for COVID-19. These staff members are on leave until they are recovered and are cleared to return. One of these staff members had contact with first-floor residents, per CDC guidelines we will test all first-floor residents, who consent, twice for COVID-19 over the next several days. There are no changes to visitation at this time. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

January 3, 2022

Dear Residents, Family, and Friends,

We promised to keep you up to date on COVID-19 as it affects our building. Since our last letter on 12/31/21, five additional staff members have tested positive for COVID-19. These staff members are from different departments and we do not believe that they contracted the virus while at HLC. These staff members will remain out of work until they are fully recovered and cleared to return. Visitation is not impacted at this time. Some of these staff members had close contact with our second-floor residents. As a precaution all second­ floor residents, who consent, will be tested for COVID-19 twice over the next several days, per Federal guidelines. Additionally, we will be temporarily suspending communal dining on the second floor and asking residents to wear masks during group activities. We hope to discontinue these measures once the test results confirm that there has been no spread on the unit. We are taking every step recommended to contain the spread of this virus in order to protect our residents and staff members. These steps include:

  • Screening staff members and visitors before they enter the facility
  • Supporting all residents’ health needs daily, including screening for signs of COVID-19
  • Universal masking and face shields for all entering our facility
  • Testing for COVID when indicated
  • Any staff member who shows signs of COVID-19, or tests positive, receives appropriate medical care for as long as needed and staff members who test positive for COVID-19 do not return to work until they have fully recovered and been cleared by the Health Department to return to work.

We will continue to update you on COVID-19 via email, automatic phone calls, and through our website. Please feel free to reach out if you have any questions or concerns.

Sincerely,

Lauren Fenton, BSW, MHA
Assistant Administrator

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